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Product FAQ - Truck Scales
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SYMPTOM/PROBLEM TYPICAL CAUSE POSSIBLE SOLUTION
ZERO key does not respond Unit is in “net” mode Check to ensure the unit is in the “gross weighing mode
Display does not light up AC power not present Ensure unit is plugged in.
Check power to the outlet.
Weights are off Debris binding platform Clean around edges and underneath to ensure the platform has free movement
Display in wrong “units Check to ensure the display is setting in the desired “units”
Display returns to zero slowly when truck exits the scale Debris binding platform Clean around edges and underneath to ensure the platform has free movement
Display locked up Possible power surge Recycle AC power to the indicator



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