| SYMPTOM/PROBLEM |
TYPICAL CAUSE |
POSSIBLE SOLUTION |
| No indicator lights. No print. |
No power. |
Check to ensure power cord is plugged into the outlet. |
|
|
Check circuit breaker. |
| No print |
Interface cable |
Check cable for damage. |
|
|
Check to ensure cable is connected at the indicator and printer. |
|
Printer fault |
Perform printer self test. Call for service. |
|
SEL or ONLINE off |
Press the SEL or ONLINE button to enable. |
| Prints partial characters |
Ribbon |
Ribbon is defective or threaded incorrectly. |
|
Printer head damaged |
Call for service. |
| Alarm light illuminated |
Paper jammed |
Clear paper jam. |
|
Out of paper |
Load paper. |
|
Low on paper |
Paper sensor is not being depressed. Load paper. |
|
Printer fault |
Call for service. |
| Prints garbled characters |
Printer fault |
Call for service. |
|
Baud rate |
Check baud rate setting on switches or internal program printout. |
|
|
Check baud settings on the indicator. |
|
Emulation wrong |
Check emulation setting on switches or internal program printout. |
